Refund policy

At Pets Fabrics, customer satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we’re here to help make the return process as smooth as possible.

Returns

• We accept returns within 30 days of the original purchase date.
• To be eligible for a return, items must be unused, in their original condition, and include all original packaging.
• Custom-made or personalized items are non-refundable unless there is a defect or issue with the craftsmanship.

Refunds

• Once we receive and inspect your returned item, we will notify you of the status of your refund.
• If approved, your refund will be processed, and the credit will automatically be applied to your original method of payment within 5-10 business days.
• Please note that shipping fees are non-refundable.

Exchanges

• We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us for assistance.

Return Shipping

• Customers are responsible for the shipping costs associated with returning items unless the return is due to a defect or error on our part.

Contact Us If you have any questions about our return and refund policy, please don’t hesitate to reach out to us at [insert your contact email here]. We’re here to help!