Shipping policy

At Pets Fabrics, we are dedicated to delivering your orders in a timely and reliable manner. Below, you’ll find all the details regarding our shipping procedures to ensure a smooth experience.

1. Processing Time

  • All orders are processed within 1-3 business days after the order is placed.
  • Custom or personalized items may require additional processing time, which will be indicated at the time of purchase.

2. Shipping Rates and Delivery Estimates

  • Shipping rates are calculated at checkout based on your location and chosen shipping method.
  • Standard shipping typically takes 5-7 business days, while expedited shipping options can deliver within 2-3 business days.
  • Delivery times may vary depending on your location and external factors beyond our control, such as customs delays.

3. Shipping Destinations

  • We offer shipping domestically and to select international locations. Availability of shipping options and delivery times may vary based on your destination.

4. Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package.
  • You can monitor the status of your shipment directly through our website or via the courier’s tracking page.

5. Shipping Delays

  • While we strive to meet all delivery estimates, unforeseen events such as weather conditions, postal service delays, or customs procedures may impact the delivery timeline. Pets Fabrics is not responsible for these delays but will assist in tracking and resolving shipping issues as needed.

6. Customs and Duties

  • For international orders, customs fees, import duties, or taxes may apply. These fees are the responsibility of the customer and vary by country. Please check with your local customs office for more information.

7. Lost or Damaged Packages

  • Pets Fabrics is committed to ensuring your satisfaction. If your order is lost or arrives damaged, please contact us Here within 7 days of receipt for assistance.
  • We will work with you and the courier to resolve any issues promptly, including replacing or refunding your order when applicable.

8. Changes and Cancellations

  • Orders can only be modified or canceled within 24 hours of placement. Once processing has begun, the order cannot be altered.

Contact Us For any questions or concerns related to shipping, please contact us at here. We’re here to help and ensure that your experience with Pets Fabrics is seamless.